Privacy

Tree Coach Privacy Policy

Using our site? Here's the terms of use.

Key Info

Our Policy, Your Privacy.

Effective Date: May 2026

Welcome to the Tree Coach website (“Website”). This Privacy Policy explains how Tree Coach (“we”, “our”, “us”) collects, uses, stores and protects your information when you interact with our Website, products and services.

By using this Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information including:

Personal Information

Information you voluntarily provide, such as:

Name
Company name
Email address
Phone number
Job title
Project information
Any details submitted through forms or enquiries

Technical & Usage Information

Information automatically collected through your use of the Website, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referral sources
Time spent on pages
Website interactions

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality
Analyse traffic and performance
Personalise user experience
Support marketing and remarketing activities

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information to:

Respond to enquiries
Provide product or technical information
Improve our Website and services
Send relevant communications or updates
Analyse Website performance and user behaviour
Support marketing and advertising activities
Comply with legal obligations

We only collect information reasonably necessary for our business activities.

3. Marketing Communications

If you subscribe to updates or submit an enquiry, we may send you:

Product updates
Industry insights
Project news
Marketing communications
Educational content

You may unsubscribe at any time using the unsubscribe link or by contacting us directly.

4. Sharing Information

We do not sell personal information.

We may share information with trusted third-party providers who assist with:

Website hosting
Analytics
CRM systems
Marketing platforms
Technical support
Business operations

These providers are required to handle information securely and lawfully.

We may also disclose information where required by law.

5. Data Storage & Security

We take reasonable steps to protect personal information from:

Loss
Misuse
Unauthorised access
Disclosure
Alteration

However, no online system can guarantee absolute security.

6. Third-Party Services & Links

This Website may contain links to external websites or services operated by third parties.

We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of any external sites they visit.

7. Analytics & Tracking Tools

We may use tools such as:

Google Analytics
Meta Pixel
LinkedIn Insights
Search Console
Other analytics or advertising platforms

These tools may collect aggregated or anonymised usage information to improve performance and marketing effectiveness.

8. International Users

If you access this Website from outside Australia, your information may be transferred and processed in Australia or other jurisdictions where our service providers operate.

9. Your Rights

Depending on applicable laws, you may have rights to:

Access your personal information
Request correction of inaccurate information
Request deletion of information
Withdraw marketing consent
Lodge a complaint regarding privacy handling

Requests can be made using the contact details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will take effect when published on this page.

We encourage users to review this page regularly.

11. Contact Us

For privacy-related enquiries, please contact:

Tree Coach
PO Box 9058

Scoresby VIC 3179